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Tag: diagnostic fee

Five Days to Better Service Call Booking – Day Four

Yesterday we talked about how to overcome the diagnostic fee objection and earlier we had talked about how to vaporize the Ball Park Price Objection. Today we're going to talk about some best practices your call takers should be incorporating into their process every time…...
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Five Days to Better Service Call Booking – Day Three

Yesterday, we talked about the need for a scripted call taking process and specifically "what you can expect during our visit to your home". Most companies just find a time that's available and book the call. No relationship or value building. Nothing to give the…...
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