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Tag: booking HVAC calls

Five Days to Better Service Call Booking – Day Five

Congratulations, you made it! If you've been following this blog series we've talked about not giving prices over the phone, why you need to charge a diagnostic fee, how to use a structured call booking process and how to eliminate objections. We talked about how…...
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Five Days to Better Service Call Booking – Day Two

Yesterday we talked about the importance of a friendly, memorable greeting when your call takers first answer the phone. Be different sounding. Say something that is going to make your customers feel good about the decision to call your company. We also talked about resisting…...
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