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Tag: book that call

Five Days to Better Service Call Booking – Day Five

Congratulations, you made it! If you've been following this blog series we've talked about not giving prices over the phone, why you need to charge a diagnostic fee, how to use a structured call booking process and how to eliminate objections. We talked about how…...
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Five Days to Better Service Call Booking – DAY ONE

  For the next five days, I'm going to post some best practices that your company can start doing IMMEDIATELY in the call centre. Why there? Because if you don't book any calls for service then you're out of business, it's as simple as that.…...
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