You will never succeed by being the cheapest guy in town.
Psst ... that's why you and your competitors are struggling!
About Home Service Profits
Home Service Profits is a consulting/training service led by an expert in the home services industry who for a decade has helped managers, call takers, technicians & commission sales people adopt proven strategies that work. Want to grow your business? We can help.
Identify the issues
Home Service Profits will help you identify what's working and what isn't. We'll help you find the best practices needed to grow your company.
We'll work with your team to develop customized solutions that will get your on the fast track to success.
Implement Proven Strategies
We'll develop customized initiatives that will embed client satisfaction programs into the culture of your organization.
Create Exponential Growth
We've got the skills you need to solve YOUR specific problem and what's more, we'll work closely with you in developing customized solutions that will provide dramatic results!
Tech calls in a $2600 job!
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I won’t even talk about commercial plumbing and heating because that would be stealing from a forthcoming blog post. Okay, here is what I know: during times of plenty, new home construction is very lucrative work for people in the contracting world. The orders for new houses keep growing month after month, money is rolling[…]
You’ve got a social media account … now what are you going to do with it? (Granted, that’s a question I’ve been asking myself lately as Home Service Profits has only been online a few weeks and is slowly gathering Twitter followers) So why would you even listen to what I have to say[…]
I’ve been working in home services for almost a decade and I’ve had the privilege of working exclusively for the dominant player in the market where I live. And baby, when I say dominant … I mean DOMINANT. This company, a plumbing, heating, AC and electrical company was already the major player in the market when[…]
So here’s the thing: Everybody thinks the plumber (or electrician, or HVAC tech, or roofer) charges too much. They think he lives in a mansion and makes a jillion dollars each year. He’s rich! Yet every single day, our eyes are assaulted by vehicle wraps like what you see above. Nice, huh? It’s hard for[…]
I was a professional trainer long before I ever worked in the contracting industry – two decades. Where did I learn how to train people? In the army – it’s where you typically find the best trainers anywhere with the highest success rate. I was an infantry soldier, so everything I taught had a life-or-death[…]
Furnace season is rapidly approaching and right now, if you check out websites like Craigslist or Kijiji you will see HVAC companies big and small selling a furnace installation for about $3500 on average. Want to know something? For the past decade, I would go online this time every year to see what the cost[…]
I have said on this blog, in webinars and on podcasts the following words time and time again: Fewer than 5% of plumbing, HVAC, electrical and roofing companies dominate their markets. Think about that for a second. If there are 100 plumbing companies in your market, fewer than 5 of them are getting the bulk of[…]
Do you know what the difference between an active need and a passive need is? It’s really simple: active needs are the reasons why homeowners called your company in the first place. (I’ve got no heat. I’ve got no hot water. I’ve got no AC. My toilet won’t stop running.) You go out to these[…]
It’s tough work trying to make a profit in the plumbing, HVAC, electrical or roofing business. Depending on where you live, it’s often a tight market and competition is fierce among home service providers. Yet in every market, there are always one or two companies who don’t seem to suffer the way your company[…]
I’m a firm believer that in the home services market, there are three kinds of customers: cheap, value and “sitting on the fence”. In a nutshell, the plumbing. heating and air conditioning, electrical and roofing market is divided into thirds with one third for each of the aforementioned customer types. Your challenge, should you choose[…]